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Ms. Lopeke is the mastermind behind more than 1,000 success strategies created for corporate clients. Here are the highlights of just 6 of these projects. More details can be found in her professional profile (you can download it from the GET MORE INFO page to share with colleagues).
SOX COMPLIANCE STRATEGY & TEAM TURNAROUND
- rapidly assimilated client’s complex business, operational, and compliance challenges
- designed and led success strategies used to meet Year 1 & Year 2 SOX compliance requirements
- created a high performance team while balancing risk and controls with business process improvement
- motivated and optimized the productivity of 15+ full-time and contract resources
- built strong partnerships among cross-functional stakeholders, senior management, IT teams and auditors
- evaluated risk and assessed effectiveness of proposed key controls for all business cycles
- developed standards and methods for assessing end-user & legacy applications, security, and access (GCCs)
- designed and led strategies for addressing 3rd-party compliance, enterprise and fraud risk management
- managed control testing, identification and remediation of all control gaps and deficiencies
- developed success measures and strategies to ensure ongoing sustainable compliance program
- developed branding and marketing strategies for Internal Controls specifically and Finance in general
- redesigned the CFO Reward & Recognition program
- identified core competencies and redefined learning paths for all job grades in Finance
INTERNAL AUDIT TEAM OPTIMIZATION
- designed a custom success program with potential return of $7,800/person at a cost of $1,500/person
- created resource utilization gain of 277 audit days at no incremental cost/increase in headcount
- created motivational strategy and reward/recognition program at a cost of < $1 per day/per person
- coached PM & team developing a Time Tracking and Reporting tool for service delivery management
- designed and implemented a meeting effectiveness strategy and monthly management reporting process
- aligned teambuilding & learning programs to support specific improvements to audit delivery & management
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MEETING AND EVENT PLANNING SERVICES STRATEGIC OUTSOURCING
- designed full-service model providing 1-stop, on-site support for corporate meetings & events at reduced cost
- exploded revenue from $360K to $12.6M in <5 years; service delivery & operating cost <7% of annual spend
- designed complete sales and marketing strategy, business development, and communications programs
- custom-designed success strategy; personally coached all staff (including outsourcing partner)
- designed administrative forms and business processes to optimize back office support
- launched creative promotional events to market service and develop customer base
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AUTOMATED MEETING ROOM BOOKING SYSTEM & MEETING EFFECTIVENESS STRATEGY
- automated meeting room & related catering and A/V services reservation processes
- reduced support costs by $250K; generated $100K in expense savings per year (ROI in first year)
- automated approvals for owned rooms and public space management; Lotus Notes calendar interface
- created digital photo library for meeting rooms and A/V equipment inventory management
- designed service provider management and corporate asset management reports
- streamlined back-office ops (automated request, billing, statistics, work orders, & forecasting information)
- initiated policy compliance tracking, measurement, and audit programs
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CAFETERIA & CATERING SERVICES CUSTOMER SATISFACTION IMPROVEMENT
- created $230K savings/yr on catering & $75K savings/yr on service delivery costs; 80% reduction in waste
- redesigned food services programs (2,500 employees; 5 locations); renovated/expanded cafeteria
- automated food services request tracking, management & billing; streamlined catering & back-office ops
- designed multi-media (print, web and plasma screen) food services promotion and communication campaigns
- developed new catering policy and process; designed waste reduction initiatives
- conducted focus groups; created staff recognition and customer feedback programs
- implemented performance/incentive-based contracts for outsourced food suppliers
- created an annual online customer satisfaction survey & bilingual web sites
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CIBC BANK@WORK STRATEGIC PARTNERSHIP PROGRAM
- offered financial & investment products + personal, telephone & internet banking services at preferred rates
- achieved market penetration goals for partner (# of accounts, assets under management) in <2 years
- ensured cost-neutral operation to client; placed financial wellness consultant and ABM on-site
- created bilingual web sites; targeted financial wellness seminar programs
- designed employee communication and services marketing campaigns
- managed integration with host payroll system and external mainframe financial systems
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